Company Profile

Acacia I.T. Services (Thailand) Limited

   Acacia IT Services – Your Trusted Partner for End-to-End IT Solutions" At Acacia IT Services, we provide comprehensive IT Support and Managed Services with nationwide coverage. With more than 20 years of experience, a team of 400+ skilled professionals, and 12 service centers across Thailand, we are dedicated to delivering reliable, secure, and scalable IT solutions that empower our clients to grow their business with confidence.

Our Certifications
We are committed to upholding the highest international standards, demonstrated through our globally recognized certifications:

   • ISO 9001 – Quality Management System
   • ISO/IEC 27001:2022 – Information Security Management
   • ISO/IEC 20000-1 – IT Service Management

These certifications reflect our commitment to quality, data privacy, and service excellence, ensuring every project meets global benchmarks.

Vision
“To be the leading provider of end-to-end IT service management solutions in Thailand, delivering sustainable value to our clients and partners.”

Mission
We apply our expertise and capabilities across the entire service management value chain to help clients optimize performance, improve operational efficiency, and achieve long-term business success.

Our Value Proposition
At Acacia, we deliver reliable, cost-effective, and consistent IT service solutions by combining:

   • Robust process discipline and a comprehensive Service Management System
   • Highly trained, certified professionals dedicated to client success
   • Multi-brand, multi-platform expertise to meet diverse business needs

This ensures every service we deliver is scalable, flexible, and aligned with international standards, driving efficiency and business growth for our clients.

Our Services at a Glance
We offer a full spectrum of services to meet the unique needs of enterprises across Thailand:

   • Nationwide On-Site IT Services – Comprehensive support covering every region in Thailand
   • IT Equipment Installation – Professional deployment of IT devices and infrastructure
   • IT Hardware Repair & Maintenance – Complete care and repair for IT hardware
   • Nationwide Service Center Support – 12 service centers nationwide for efficient turnaround
   • Customized IT Solutions – Tailored solutions that fit your business requirements

Why Choose Acacia IT Services

   • Over 20 years of experience in delivering IT solutions to Thailand’s leading enterprises
   • 400+ IT professionals and 42 service points nationwide
   • Globally recognized ISO certifications for quality, security, and IT service management
   • PDPA-compliant services ensuring data privacy and regulatory adherence
   • Partnerships with top global brands such as HP, ASUS, Fujifilm, and OKI
   • Real-time service management system for transparency and accountability

Get in Touch
Grow your business securely and sustainably with Acacia IT Services.

Key Updates in This Version:

   • Structured Flow: Vision → Mission → Value → Services → Call to Action.
   • ISO Integration : ISO certifications are prominently featured to build trust.
   • Modern, Professional Tone : Language updated to reflect a global corporate standard.
   • Service Highlights : Key offerings presented clearly for quick understanding.